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Simple Steps to Update Your KYC on the FASTag App

The National Highways Authority of India (NHAI) introduced the FASTag program, which made electronic toll collecting possible and revolutionized toll payment methods. Every vehicle is given a distinct FASTag thanks to the “One Vehicle, One FASTag” guideline. The KYC (Know Your Customer) procedure must be completed to maintain your FASTag operational and in compliance with current regulations. Here’s a quick tutorial on utilizing the FASTag mobile app to update your KYC.


What is FASTag?

FASTag is a ground-breaking system that uses Radio Frequency Identification (RFID) technology to streamline toll payments. This little sticker, which is connected to a prepaid account, is put on the windshield of your car. By removing the need for cash payments and enabling automated toll deduction as you pass through a toll plaza, it eases traffic congestion.


Why Do You Need to Update Your KYC?

The Reserve Bank of India (RBI) has issued regulations requiring FASTag users to finish their KYC by February 29, 2024. Even active FASTags with legitimate balances might be revoked if the KYC is not updated. By limiting the number of active FASTags per vehicle, this regulation simplifies the toll payment process.


Documents Required for KYC Update

Before starting the process, keep the following documents handy:

  • Passport
  • Voter ID
  • Aadhar Card
  • Driving License
  • PAN Card
  • Vehicle Registration Certificate

Step-by-Step Guide to Update KYC on the FASTag App

Using the FASTag mobile app to update your KYC is a simple and quick process. Take the following steps:

Login: Use your registered cellphone number to log in to the FASTag mobile app.

Navigate Your Profile: Open the app and navigate to the “My Profile” area.

Check KYC Status: Make sure your KYC is current by going to the “KYC” tab.

Upload Documents: Choose your client type and submit the required ID and proof of address documents if an update is required.

Submit: Send in the paperwork and watch for your revised KYC status to be confirmed.

How to Make an Offline KYC Update

If you prefer to update your KYC offline, go to your FASTag issuing bank’s branch and take the following actions:


Visit the Bank: Proceed to the FASTag bank branch that is closest to you.

Request KYC Update: Let the bank employee know that you need to update your KYC information.

Fill Out the Form: Enter your most recent information on the application form.

Submit documents: Give the form and your KYC papers.

Get Help: If you need help finishing the procedure, ask the bank’s relationship manager.

To prevent deactivation, make sure that each vehicle only has one active FASTag. Keep yourself updated on any upcoming changes or instructions from the RBI and NHAI regarding the use of FASTags.


You can take advantage of the FASTag system’s efficiency and guarantee smooth transit through toll plazas by being proactive and upgrading your KYC. For hassle-free travel, the Bajaj Pay FASTag app also offers a simple method to manage your FASTag account and recharge choices.

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