Step 1: Drop Zoop a text
You can text the Zoop WhatsApp chatbot on +91 7042062070. To make things easier you can save this number and chat with it whenever you want to order while travelling. Alternatively you can also simply navigate to [https://wa.me/917042062070] (without the brackets) to begin chatting with Zoop.
Step 2: Share your details
The chatbot will ask you for your 10-digit PNR number which should automatically help it detect your exact seat/berth in the train you’re in. The Zoop chatbot will then verify your details and ask you to select an upcoming station at which you’d like to order food.
You can even check the video below on how to do this.
Step 3: Order your food
The Zoop chatbot will then guide you through selecting a restaurant and ordering your food and making the payment, all from the app itself.
Once the transaction is done, you can track your food from the chatbox and it should be ready for you when your train arrives at the next station.
