The company is the first digital payment
app to start charging for UPI-based transactions. This service is being provided free of cost by its competing companies. The digital payment app has begun levying processing fees ranging from Re. 1 to Rs. 2 per transaction for mobile charges above Rs. 50. PhonePe users will be charged Re. 1 for recharges between Rs. 50 and Rs. 100, and Rs. 2 for recharges higher than Rs. 100.PhonePe in a statement said, “On recharges, we are running a very small-scale experiment where a few users are paying for mobile recharges. Recharges below Rs. 50 are not charged, recharges between Rs. 50 and Rs. 100 are charged Re 1, and above Rs. 100 are charged Rs. 2. Essentially, as a part of the experiment, a majority of users are either not paying anything or paying Re 1.”
PhonePe will begin charging processing fees for payments made using credit cards in the same way that other payment applications have done so. PhonePe, along with Paytm and Google Pay, is one of the most popular and widely-used payment apps in India, accounting for a significant portion of total payments.
“We are not the only player or payment platform that charges a fee,” says the author. In addition to biller websites and payment platforms, additional biller websites and payment platforms are now charging a modest fee to process bill payments. A processing fee (also known as a convenience fee on other platforms) is charged solely on purchases made using credit cards, according to a spokeswoman for the company.
The National Payments Corporation of India (NPCI) recently placed a cap on the market share for UPI. According to the rule, there can be no player which has a market share of above 30 percent. According to the Bernstein report, both PhonePe and Google Pay will have to bring down their customer incentives, to bring share towards the 30 percent cap.
